Senior Content Writer - case studies (remote)

Harborlight Fern Telecom is looking for a Senior Content Writer. The job centres on case studies for billing accounts, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about billing accounts. What we are looking for • A portfolio of clear, practical writing. • Curiosity about how things work. • Strong editing habits. Nice to have • Experience with billing accounts. • Basic SEO knowledge. Working arrangement • Contract for six months, with the possibility of becoming permanent. • Fully remote, with a monthly team day in Dallas. • We reply to every applicant.