Senior Content Writer - case studies (Miami, FL)

Foxglove Haven Insurance is looking for a Senior Content Writer. The job centres on case studies for customer complaints, and it would suit someone who likes steady, practical work. You would join a large organisation of about 709 people based in Miami. What you will do • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about customer complaints. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. What we are looking for • A portfolio of clear, practical writing. • Curiosity about how things work. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with customer complaints. Working arrangement • Full-time, on a regular day shift. • On site in Miami. • We will tell you what to expect at each step of the hiring process.