Senior Content Writer - case studies (Grand Rapids, MI)

Greenridge Stone Energy supplies electricity and gas to homes and businesses around Grand Rapids, and we need a Senior Content Writer to lead our case studies. Reliability is the job, and people here take pride in answering the phone at 3 a.m. when needed. What you will do • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about billing disputes. • Work with subject experts to check facts before publishing. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with billing disputes. Working arrangement • Full-time, Monday to Friday. • On site in Grand Rapids, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.