Senior Content Writer - case studies (Des Moines, IA)

Greenridge Yarrow Telecom Group provides broadband and phone service around Des Moines, and we need a Senior Content Writer to lead our case studies. We invest in training. What you will do • Write and edit guides, emails and web pages about customer tickets. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with customer tickets. Working arrangement • Part-time, about 16 hours a week, spread across three days. • On site in Des Moines. • Applications are reviewed on a rolling basis.