Senior Content Writer - case studies (Austin, TX)

Nova Umber Banking Services is a regional lender in Austin with branches and a growing mobile service, and we need a Senior Content Writer to lead our case studies. We keep decisions close to customers and expect people to explain things plainly. What you will do • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about loan files. • Follow a style guide and suggest improvements to it. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with loan files. Working arrangement • Full-time, Monday to Friday. • On site in Austin, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.