Senior Case Manager - intake and assessment (Rochester, NY)

Greenridge Forge Civic Services supports public agencies in Rochester with budgeting, records and programmes, and we need a Senior Case Manager to lead our intake and assessment. We follow procedures carefully and explain them clearly. What you will do • Report outcomes to funders in clear, short summaries. • Help with applications and appointments for public records. • Meet clients, understand their needs and build a simple plan. • Follow up regularly and update records accurately. • Connect clients with partner agencies. What we are looking for • Experience in social services, casework or a related field. • Strong documentation habits. • Empathy, patience and good boundaries. Nice to have • Experience with public records. • Bilingual English and Spanish. Working arrangement • Part-time, about 20 hours a week, afternoons. • On site in Rochester. • We reply to every applicant.