Senior Case Manager - intake and assessment (remote)

Bluepeak West Civic Services supports public agencies in Cleveland with budgeting, records and programmes. We are hiring a Senior Case Manager to take on intake and assessment. You would work closely with colleagues in operations, support and management. What you will do • Help with applications and appointments for budget submissions. • Report outcomes to funders in clear, short summaries. • Meet clients, understand their needs and build a simple plan. • Follow up regularly and update records accurately. • Connect clients with partner agencies. What we are looking for • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. • Strong documentation habits. Nice to have • Experience with budget submissions. • Bilingual English and Spanish. Working arrangement • Contract for twelve months, with a review at the end and a chance of extension. • Remote-friendly, with an occasional day on site in Cleveland. • Applications are reviewed on a rolling basis.