Senior Case Manager - intake and assessment (remote)

We are growing our team at Ironwood Forge Care Services Group and adding a Senior Case Manager whose main responsibility will be intake and assessment. Teams support each other, especially on hard days. What you will do • Help with applications and appointments for visit scheduling. • Follow up regularly and update records accurately. • Connect clients with partner agencies. • Meet clients, understand their needs and build a simple plan. • Report outcomes to funders in clear, short summaries. What we are looking for • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. • Strong documentation habits. Nice to have • Bilingual English and Spanish. • Experience with visit scheduling. Working arrangement • Full-time, on a regular day shift. • Remote-friendly, with an occasional day on site in Memphis. • We will tell you what to expect at each step of the hiring process.