Senior Case Manager - follow-up and outcomes (Richmond, VA)
Clearpath Amber Housing · Richmond, VA · full time
Clearpath Amber Housing is looking for a Senior Case Manager. The job centres on follow-up and outcomes for rent assistance, and it would suit someone who likes steady, practical work.
You would work closely with colleagues in operations, support and management.
What you will do
• Report outcomes to funders in clear, short summaries.
• Meet clients, understand their needs and build a simple plan.
• Connect clients with partner agencies.
• Help with applications and appointments for rent assistance.
• Follow up regularly and update records accurately.
What we are looking for
• Experience in social services, casework or a related field.
• Strong documentation habits.
• Empathy, patience and good boundaries.
Nice to have
• Experience with rent assistance.
• Bilingual English and Spanish.
Working arrangement
• Full-time, Monday to Friday.
• On site in Richmond, with some flexibility after the first few months.
• Applications are reviewed on a rolling basis.
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