Senior Case Manager - follow-up and outcomes (remote)

Amberfield Yarrow Civic Services Group provides shared administrative services to local governments around Philadelphia. We are hiring a Senior Case Manager to take on follow-up and outcomes. You would join a large organisation of more than 1,000 people, working mostly from home. What you will do • Connect clients with partner agencies. • Report outcomes to funders in clear, short summaries. • Follow up regularly and update records accurately. • Help with applications and appointments for public records. • Meet clients, understand their needs and build a simple plan. What we are looking for • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. • Strong documentation habits. Nice to have • Bilingual English and Spanish. • Experience with public records. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with an occasional day on site in Philadelphia. • We will tell you what to expect at each step of the hiring process.