Senior Case Manager - follow-up and outcomes (remote)

Stonegate Linden Civic Services supports public agencies in Philadelphia with budgeting, records and programmes. We are hiring a Senior Case Manager to take on follow-up and outcomes. You would join a large organisation of about 411 people, working mostly from home. What you will do • Meet clients, understand their needs and build a simple plan. • Help with applications and appointments for permits. • Follow up regularly and update records accurately. • Connect clients with partner agencies. • Report outcomes to funders in clear, short summaries. What we are looking for • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. • Strong documentation habits. Nice to have • Experience with permits. • Bilingual English and Spanish. Working arrangement • Part-time, about 20 hours a week, spread across three days. • Fully remote, with quarterly visits in Philadelphia. • Applications are reviewed on a rolling basis.