Senior Case Manager - follow-up and outcomes (remote)

Stonegate Ashton Civic Services works with county and city offices around Rochester. We are hiring a Senior Case Manager to take on follow-up and outcomes. Benefits and stability attract long tenure. What you will do • Report outcomes to funders in clear, short summaries. • Follow up regularly and update records accurately. • Help with applications and appointments for constituent requests. • Connect clients with partner agencies. • Meet clients, understand their needs and build a simple plan. What we are looking for • Strong documentation habits. • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. Nice to have • Experience with constituent requests. • Bilingual English and Spanish. Working arrangement • Part-time, about 16 hours a week, with flexible days. • Remote-friendly, with quarterly visits in Rochester. • Applications are reviewed on a rolling basis.