Senior Case Manager - follow-up and outcomes (remote)

Cedar Cross Civic Services Group provides shared administrative services to local governments around Boise. We are hiring a Senior Case Manager to take on follow-up and outcomes. Public service means patience, paperwork and pride in the outcome. What you will do • Follow up regularly and update records accurately. • Help with applications and appointments for procurement. • Report outcomes to funders in clear, short summaries. • Connect clients with partner agencies. • Meet clients, understand their needs and build a simple plan. What we are looking for • Empathy, patience and good boundaries. • Strong documentation habits. • Experience in social services, casework or a related field. Nice to have • Bilingual English and Spanish. • Experience with procurement. Working arrangement • Contract for twelve months, with clear deliverables from the first week. • Fully remote, with a monthly team day in Boise. • Applications are reviewed on a rolling basis.