Senior Case Manager - follow-up and outcomes (remote)

Amberfield Willow Property Management looks after rental homes across the Austin area, and we need a Senior Case Manager to lead our follow-up and outcomes. You would join a large organisation of more than 1,000 people, working mostly from home. What you will do • Follow up regularly and update records accurately. • Help with applications and appointments for resident events. • Meet clients, understand their needs and build a simple plan. • Report outcomes to funders in clear, short summaries. • Connect clients with partner agencies. What we are looking for • Empathy, patience and good boundaries. • Strong documentation habits. • Experience in social services, casework or a related field. Nice to have • Bilingual English and Spanish. • Experience with resident events. Working arrangement • Part-time, about 28 hours a week, spread across three days. • Remote-friendly, with quarterly visits in Austin. • We reply to every applicant.