Senior Case Manager - follow-up and outcomes (Madison, WI)

We are growing our team at Rivermark Nest Community Partners and adding a Senior Case Manager whose main responsibility will be follow-up and outcomes. You would join a small organisation of about 14 people based in Madison. What you will do • Help with applications and appointments for benefits enrolment. • Meet clients, understand their needs and build a simple plan. • Follow up regularly and update records accurately. • Connect clients with partner agencies. • Report outcomes to funders in clear, short summaries. What we are looking for • Empathy, patience and good boundaries. • Strong documentation habits. • Experience in social services, casework or a related field. Nice to have • Experience with benefits enrolment. • Bilingual English and Spanish. Working arrangement • Part-time, about 28 hours a week, afternoons. • On site in Madison. • We reply to every applicant.