Senior Case Manager - follow-up and outcomes (Kansas City, MO)

We are growing our team at Highbridge Ashton Civic Services Group and adding a Senior Case Manager whose main responsibility will be follow-up and outcomes. You would work closely with colleagues in operations, support and management. What you will do • Follow up regularly and update records accurately. • Meet clients, understand their needs and build a simple plan. • Connect clients with partner agencies. • Report outcomes to funders in clear, short summaries. • Help with applications and appointments for public records. What we are looking for • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. • Strong documentation habits. Nice to have • Bilingual English and Spanish. • Experience with public records. Working arrangement • Contract for four months, with the possibility of becoming permanent. • On site in Kansas City, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.