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Senior Case Manager - follow-up and outcomes (Jackson, MS)

Harborlight Haven Learning Group · Jackson, MS · contract

We are growing our team at Harborlight Haven Learning Group and adding a Senior Case Manager whose main responsibility will be follow-up and outcomes. You would work closely with colleagues in operations, support and management. What you will do • Connect clients with partner agencies. • Report outcomes to funders in clear, short summaries. • Help with applications and appointments for student accounts. • Follow up regularly and update records accurately. • Meet clients, understand their needs and build a simple plan. What we are looking for • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. • Strong documentation habits. Nice to have • Experience with student accounts. • Bilingual English and Spanish. Working arrangement • Contract for four months, with the possibility of becoming permanent. • On site in Jackson, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.

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