Senior Case Manager - benefits navigation (remote)

Westbrook Nest Housing Group manages affordable housing communities across Fort Worth, and we need a Senior Case Manager to lead our benefits navigation. Collaboration with local agencies is constant. What you will do • Meet clients, understand their needs and build a simple plan. • Help with applications and appointments for waiting lists. • Follow up regularly and update records accurately. • Report outcomes to funders in clear, short summaries. • Connect clients with partner agencies. What we are looking for • Strong documentation habits. • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. Nice to have • Bilingual English and Spanish. • Experience with waiting lists. Working arrangement • Contract for six months, with a review at the end and a chance of extension. • Fully remote, with quarterly visits in Fort Worth. • Applications are reviewed on a rolling basis.