Senior Case Manager - benefits navigation (remote)

Nova Ivory Civic Services works with county and city offices around Tucson, and we need a Senior Case Manager to lead our benefits navigation. You would work closely with colleagues in operations, support and management. What you will do • Help with applications and appointments for procurement. • Connect clients with partner agencies. • Follow up regularly and update records accurately. • Report outcomes to funders in clear, short summaries. • Meet clients, understand their needs and build a simple plan. What we are looking for • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. • Strong documentation habits. Nice to have • Experience with procurement. • Bilingual English and Spanish. Working arrangement • Part-time, about 16 hours a week, afternoons. • Remote-friendly, with an occasional day on site in Tucson. • We will tell you what to expect at each step of the hiring process.