Senior Case Manager - benefits navigation (remote)

Northwind Maple Housing is looking for a Senior Case Manager. The job centres on benefits navigation for rent assistance, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Follow up regularly and update records accurately. • Help with applications and appointments for rent assistance. • Meet clients, understand their needs and build a simple plan. • Connect clients with partner agencies. • Report outcomes to funders in clear, short summaries. What we are looking for • Strong documentation habits. • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. Nice to have • Bilingual English and Spanish. • Experience with rent assistance. Working arrangement • Full-time, Monday to Friday. • Fully remote, with quarterly visits in Oklahoma City. • We will tell you what to expect at each step of the hiring process.