Senior Case Manager - benefits navigation (remote)
Greenridge Kestrel Community Partners · Remote · full time
Greenridge Kestrel Community Partners runs community programmes across Austin. We are hiring a Senior Case Manager to take on benefits navigation.
Mission matters here, and so does looking after staff.
What you will do
• Connect clients with partner agencies.
• Meet clients, understand their needs and build a simple plan.
• Report outcomes to funders in clear, short summaries.
• Help with applications and appointments for grant reporting.
• Follow up regularly and update records accurately.
What we are looking for
• Strong documentation habits.
• Empathy, patience and good boundaries.
• Experience in social services, casework or a related field.
Nice to have
• Experience with grant reporting.
• Bilingual English and Spanish.
Working arrangement
• Full-time, Monday to Friday.
• Remote-friendly, with a monthly team day in Austin.
• We reply to every applicant.
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