Senior Case Manager - benefits navigation (remote)

Summit Mill Civic Services supports public agencies in Minneapolis with budgeting, records and programmes. We are hiring a Senior Case Manager to take on benefits navigation. Benefits and stability attract long tenure. What you will do • Follow up regularly and update records accurately. • Help with applications and appointments for public records. • Connect clients with partner agencies. • Report outcomes to funders in clear, short summaries. • Meet clients, understand their needs and build a simple plan. What we are looking for • Strong documentation habits. • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. Nice to have • Bilingual English and Spanish. • Experience with public records. Working arrangement • Part-time, about 28 hours a week, spread across three days. • Remote-friendly, with a monthly team day in Minneapolis. • We will tell you what to expect at each step of the hiring process.