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Senior Case Manager - benefits navigation (remote)

Westbrook Junction Housing · Remote · full time

Westbrook Junction Housing is looking for a Senior Case Manager. The job centres on benefits navigation for rent assistance, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Report outcomes to funders in clear, short summaries. • Help with applications and appointments for rent assistance. • Meet clients, understand their needs and build a simple plan. • Follow up regularly and update records accurately. • Connect clients with partner agencies. What we are looking for • Strong documentation habits. • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. Nice to have • Bilingual English and Spanish. • Experience with rent assistance. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with quarterly visits in Oklahoma City. • We reply to every applicant.

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