Senior Case Manager - benefits navigation (Philadelphia, PA)

We are growing our team at Westbrook Drift Civic Services and adding a Senior Case Manager whose main responsibility will be benefits navigation. We follow procedures carefully and explain them clearly. What you will do • Follow up regularly and update records accurately. • Help with applications and appointments for case files. • Meet clients, understand their needs and build a simple plan. • Report outcomes to funders in clear, short summaries. • Connect clients with partner agencies. What we are looking for • Strong documentation habits. • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. Nice to have • Bilingual English and Spanish. • Experience with case files. Working arrangement • Part-time, about 16 hours a week, mornings. • On site in Philadelphia. • We reply to every applicant.