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Senior Case Manager - benefits navigation (Jackson, MS)

Harborlight Civic Services · Jackson, MS · full time

Harborlight Civic Services is looking for a Senior Case Manager. The job centres on benefits navigation for case files, and it would suit someone who likes steady, practical work. You would join a large organisation of more than 1,000 people based in Jackson. What you will do • Report outcomes to funders in clear, short summaries. • Meet clients, understand their needs and build a simple plan. • Follow up regularly and update records accurately. • Help with applications and appointments for case files. • Connect clients with partner agencies. What we are looking for • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. • Strong documentation habits. Nice to have • Bilingual English and Spanish. • Experience with case files. Working arrangement • Full-time, on a regular day shift. • On site in Jackson. • We reply to every applicant.

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