Senior Case Manager - benefits navigation (Grand Rapids, MI)
Harborlight Junction Housing · Grand Rapids, MI · part time
Harborlight Junction Housing manages affordable housing communities across Grand Rapids. We are hiring a Senior Case Manager to take on benefits navigation.
Housing is our mission and residents are our neighbours.
What you will do
• Meet clients, understand their needs and build a simple plan.
• Connect clients with partner agencies.
• Follow up regularly and update records accurately.
• Help with applications and appointments for lease compliance.
• Report outcomes to funders in clear, short summaries.
What we are looking for
• Experience in social services, casework or a related field.
• Strong documentation habits.
• Empathy, patience and good boundaries.
Nice to have
• Experience with lease compliance.
• Bilingual English and Spanish.
Working arrangement
• Part-time, about 20 hours a week, spread across three days.
• On site in Grand Rapids, with some flexibility after the first few months.
• Applications are reviewed on a rolling basis.
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