Senior Case Manager - benefits navigation (Fort Worth, TX)

We are growing our team at Silverline Ashton Civic Services and adding a Senior Case Manager whose main responsibility will be benefits navigation. You would join a large organisation of more than 1,000 people based in Fort Worth. What you will do • Meet clients, understand their needs and build a simple plan. • Follow up regularly and update records accurately. • Connect clients with partner agencies. • Help with applications and appointments for public records. • Report outcomes to funders in clear, short summaries. What we are looking for • Strong documentation habits. • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. Nice to have • Bilingual English and Spanish. • Experience with public records. Working arrangement • Contract for four months, with a review at the end and a chance of extension. • On site in Fort Worth. • We will tell you what to expect at each step of the hiring process.