Senior Case Manager - benefits navigation (Cleveland, OH)
Clearpath Forge Care Services · Cleveland, OH · part time
Clearpath Forge Care Services supports families and individuals in Cleveland with personal care and coordination. We are hiring a Senior Case Manager to take on benefits navigation.
You would work closely with colleagues in operations, support and management.
What you will do
• Connect clients with partner agencies.
• Help with applications and appointments for family communication.
• Report outcomes to funders in clear, short summaries.
• Meet clients, understand their needs and build a simple plan.
• Follow up regularly and update records accurately.
What we are looking for
• Experience in social services, casework or a related field.
• Strong documentation habits.
• Empathy, patience and good boundaries.
Nice to have
• Bilingual English and Spanish.
• Experience with family communication.
Working arrangement
• Part-time, about 28 hours a week, with flexible days.
• On site in Cleveland, with some flexibility after the first few months.
• We reply to every applicant.
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