Senior Case Manager - benefits navigation (Cleveland, OH)

Lumen Pine Housing is looking for a Senior Case Manager. The job centres on benefits navigation for lease compliance, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Meet clients, understand their needs and build a simple plan. • Report outcomes to funders in clear, short summaries. • Connect clients with partner agencies. • Help with applications and appointments for lease compliance. • Follow up regularly and update records accurately. What we are looking for • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. • Strong documentation habits. Nice to have • Bilingual English and Spanish. • Experience with lease compliance. Working arrangement • Full-time, with a steady weekday schedule. • On site in Cleveland. • Applications are reviewed on a rolling basis.