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Senior Case Manager - benefits navigation (Austin, TX)

Westbrook Yarrow Civic Services Group · Austin, TX · part time

We are growing our team at Westbrook Yarrow Civic Services Group and adding a Senior Case Manager whose main responsibility will be benefits navigation. You would work closely with colleagues in operations, support and management. What you will do • Connect clients with partner agencies. • Help with applications and appointments for budget submissions. • Report outcomes to funders in clear, short summaries. • Follow up regularly and update records accurately. • Meet clients, understand their needs and build a simple plan. What we are looking for • Strong documentation habits. • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. Nice to have • Bilingual English and Spanish. • Experience with budget submissions. Working arrangement • Part-time, about 16 hours a week, mornings. • On site in Austin. • We reply to every applicant.

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