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Senior Case Manager - benefits navigation (Austin, TX)

Redstone Bright Learning Group · Austin, TX · contract

We are growing our team at Redstone Bright Learning Group and adding a Senior Case Manager whose main responsibility will be benefits navigation. Families are partners. What you will do • Meet clients, understand their needs and build a simple plan. • Report outcomes to funders in clear, short summaries. • Follow up regularly and update records accurately. • Help with applications and appointments for learning materials. • Connect clients with partner agencies. What we are looking for • Strong documentation habits. • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. Nice to have • Experience with learning materials. • Bilingual English and Spanish. Working arrangement • Contract for three months, with a review at the end and a chance of extension. • On site in Austin, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.

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