Sales Representative - renewals and upsell (Charlotte, NC)

Amberfield Loom Medical Group designs and makes medical devices in Charlotte, and we need a Sales Representative to lead our renewals and upsell. You would work closely with colleagues in operations, support and management. What you will do • Prepare quotes and follow up until the customer decides. • Find and contact prospects and set up meetings. • Explain our services around complaint handling clearly and honestly. • Keep the CRM accurate and report on the pipeline weekly. • Work with operations so promises made in the sale can be kept. What we are looking for • Honest, persistent and good at listening. • Comfort travelling locally to meet customers. • Two or more years in business-to-business or consultative sales. Nice to have • Experience selling complaint handling. • An existing network in the region. Working arrangement • Full-time, Monday to Friday. • On site in Charlotte, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.