Product Manager - search and discovery (Baltimore, MD)

Northwind Basin Banking Services provides everyday banking and small-business lending around Baltimore. We are hiring a Product Manager to take on search and discovery. You would join a small organisation of about 19 people based in Baltimore. What you will do • Track adoption and outcomes, and stop what is not working. • Keep leaders informed with honest, concise updates. • Talk with users and front-line staff to find the problems worth solving. • Turn what you learn into clear priorities and short written requirements. • Work with engineers and designers through each release. What we are looking for • Comfort with data and with talking to customers directly. • Three or more years in product management, business analysis or a similar role. • Excellent written communication. Nice to have • Experience with card disputes or a regulated setting. • Familiarity with agile delivery. Working arrangement • Full-time, on a regular day shift. • On site in Baltimore. • We will tell you what to expect at each step of the hiring process.