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Product Manager - onboarding flows (remote)

Harborlight Junction Financial Group · Remote · contract

Harborlight Junction Financial Group is a financial-services company in Louisville, and we need a Product Manager to lead our onboarding flows. You would work closely with colleagues in operations, support and management. What you will do • Keep leaders informed with honest, concise updates. • Track adoption and outcomes, and stop what is not working. • Turn what you learn into clear priorities and short written requirements. • Handle trade-offs around customer onboarding and compliance. • Work with engineers and designers through each release. What we are looking for • Comfort with data and with talking to customers directly. • Three or more years in product management, business analysis or a similar role. • Excellent written communication. Nice to have • Familiarity with agile delivery. • Experience with customer onboarding or a regulated setting. Working arrangement • Contract for twelve months, with the possibility of becoming permanent. • Fully remote, with an occasional day on site in Louisville. • Applications are reviewed on a rolling basis.

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