Product Manager - onboarding flows (remote)
Harborlight Keystone Care Services · Remote · contract
Harborlight Keystone Care Services provides in-home and community support in Las Vegas, and we need a Product Manager to lead our onboarding flows.
You would join a small organisation of about 164 people, working mostly from home.
What you will do
• Talk with users and front-line staff to find the problems worth solving.
• Handle trade-offs around visit scheduling and compliance.
• Keep leaders informed with honest, concise updates.
• Work with engineers and designers through each release.
• Track adoption and outcomes, and stop what is not working.
What we are looking for
• Three or more years in product management, business analysis or a similar role.
• Comfort with data and with talking to customers directly.
• Excellent written communication.
Nice to have
• Experience with visit scheduling or a regulated setting.
• Familiarity with agile delivery.
Working arrangement
• Contract for nine months, with a review at the end and a chance of extension.
• Remote-friendly, with quarterly visits in Las Vegas.
• We reply to every applicant.
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