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Product Manager - onboarding flows (remote)

Harborlight Keystone Care Services · Remote · contract

Harborlight Keystone Care Services provides in-home and community support in Las Vegas, and we need a Product Manager to lead our onboarding flows. You would join a small organisation of about 164 people, working mostly from home. What you will do • Talk with users and front-line staff to find the problems worth solving. • Handle trade-offs around visit scheduling and compliance. • Keep leaders informed with honest, concise updates. • Work with engineers and designers through each release. • Track adoption and outcomes, and stop what is not working. What we are looking for • Three or more years in product management, business analysis or a similar role. • Comfort with data and with talking to customers directly. • Excellent written communication. Nice to have • Experience with visit scheduling or a regulated setting. • Familiarity with agile delivery. Working arrangement • Contract for nine months, with a review at the end and a chance of extension. • Remote-friendly, with quarterly visits in Las Vegas. • We reply to every applicant.

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