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Product Manager - onboarding flows (remote)

Lumen West Care Services · Remote · contract

Lumen West Care Services is looking for a Product Manager. The job centres on onboarding flows for licensing, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Handle trade-offs around licensing and compliance. • Turn what you learn into clear priorities and short written requirements. • Talk with users and front-line staff to find the problems worth solving. • Work with engineers and designers through each release. • Keep leaders informed with honest, concise updates. What we are looking for • Excellent written communication. • Comfort with data and with talking to customers directly. • Three or more years in product management, business analysis or a similar role. Nice to have • Familiarity with agile delivery. • Experience with licensing or a regulated setting. Working arrangement • Contract for six months, with a review at the end and a chance of extension. • Remote-friendly, with quarterly visits in Detroit. • Applications are reviewed on a rolling basis.

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