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Product Manager - onboarding flows (remote)

Fernwood Wren Care Services · Remote · contract

We are growing our team at Fernwood Wren Care Services and adding a Product Manager whose main responsibility will be onboarding flows. You would join a small organisation of about 120 people, working mostly from home. What you will do • Work with engineers and designers through each release. • Talk with users and front-line staff to find the problems worth solving. • Keep leaders informed with honest, concise updates. • Handle trade-offs around licensing and compliance. • Track adoption and outcomes, and stop what is not working. What we are looking for • Comfort with data and with talking to customers directly. • Excellent written communication. • Three or more years in product management, business analysis or a similar role. Nice to have • Familiarity with agile delivery. • Experience with licensing or a regulated setting. Working arrangement • Contract for nine months, with a review at the end and a chance of extension. • Remote-friendly, with quarterly visits in Charlotte. • We reply to every applicant.

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