Product Manager - onboarding flows (Indianapolis, IN)

Bluepeak Harbor Care Services is a social-care provider serving older adults and people with disabilities around Indianapolis, and we need a Product Manager to lead our onboarding flows. You would work closely with colleagues in operations, support and management. What you will do • Track adoption and outcomes, and stop what is not working. • Turn what you learn into clear priorities and short written requirements. • Handle trade-offs around care plans and compliance. • Talk with users and front-line staff to find the problems worth solving. • Work with engineers and designers through each release. What we are looking for • Excellent written communication. • Comfort with data and with talking to customers directly. • Three or more years in product management, business analysis or a similar role. Nice to have • Experience with care plans or a regulated setting. • Familiarity with agile delivery. Working arrangement • Contract for four months, with a review at the end and a chance of extension. • On site in Indianapolis, with some flexibility after the first few months. • We reply to every applicant.