Product Manager - onboarding flows (Fresno, CA)

Stonegate Summit Insurance Group is looking for a Product Manager. The job centres on onboarding flows for customer complaints, and it would suit someone who likes steady, practical work. You would join a small organisation of about 21 people based in Fresno. What you will do • Work with engineers and designers through each release. • Track adoption and outcomes, and stop what is not working. • Turn what you learn into clear priorities and short written requirements. • Talk with users and front-line staff to find the problems worth solving. • Keep leaders informed with honest, concise updates. What we are looking for • Excellent written communication. • Three or more years in product management, business analysis or a similar role. • Comfort with data and with talking to customers directly. Nice to have • Experience with customer complaints or a regulated setting. • Familiarity with agile delivery. Working arrangement • Part-time, about 28 hours a week, mornings. • On site in Fresno, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.