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Product Manager - onboarding flows (Columbus, OH)

Fernwood River Financial · Columbus, OH · part time

We are growing our team at Fernwood River Financial and adding a Product Manager whose main responsibility will be onboarding flows. You would join a small organisation of about 24 people based in Columbus. What you will do • Work with engineers and designers through each release. • Keep leaders informed with honest, concise updates. • Turn what you learn into clear priorities and short written requirements. • Handle trade-offs around payment disputes and compliance. • Talk with users and front-line staff to find the problems worth solving. What we are looking for • Excellent written communication. • Three or more years in product management, business analysis or a similar role. • Comfort with data and with talking to customers directly. Nice to have • Familiarity with agile delivery. • Experience with payment disputes or a regulated setting. Working arrangement • Part-time, about 16 hours a week, spread across three days. • On site in Columbus. • Applications are reviewed on a rolling basis.

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