Product Manager - onboarding flows (Austin, TX)
Lumen Haven Medical · Austin, TX · full time
Lumen Haven Medical designs and makes medical devices in Austin. We are hiring a Product Manager to take on onboarding flows.
Engineers and clinicians sit at the same table.
What you will do
• Talk with users and front-line staff to find the problems worth solving.
• Turn what you learn into clear priorities and short written requirements.
• Handle trade-offs around complaint handling and compliance.
• Track adoption and outcomes, and stop what is not working.
• Work with engineers and designers through each release.
What we are looking for
• Comfort with data and with talking to customers directly.
• Excellent written communication.
• Three or more years in product management, business analysis or a similar role.
Nice to have
• Familiarity with agile delivery.
• Experience with complaint handling or a regulated setting.
Working arrangement
• Full-time, with a steady weekday schedule.
• On site in Austin.
• We reply to every applicant.
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