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Product Manager - onboarding flows (Austin, TX)

Amberfield Harbor Care Services · Austin, TX · part time

Amberfield Harbor Care Services supports families and individuals in Austin with personal care and coordination, and we need a Product Manager to lead our onboarding flows. You would work closely with colleagues in operations, support and management. What you will do • Turn what you learn into clear priorities and short written requirements. • Talk with users and front-line staff to find the problems worth solving. • Keep leaders informed with honest, concise updates. • Track adoption and outcomes, and stop what is not working. • Work with engineers and designers through each release. What we are looking for • Comfort with data and with talking to customers directly. • Three or more years in product management, business analysis or a similar role. • Excellent written communication. Nice to have • Familiarity with agile delivery. • Experience with client records or a regulated setting. Working arrangement • Part-time, about 28 hours a week, mornings. • On site in Austin, with some flexibility after the first few months. • We reply to every applicant.

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