Product Manager - internal tools (Reno, NV)

Silverline Oak Banking Services is a community-focused bank in Reno serving households and small businesses. We are hiring a Product Manager to take on internal tools. You would join a small organisation of about 78 people based in Reno. What you will do • Track adoption and outcomes, and stop what is not working. • Turn what you learn into clear priorities and short written requirements. • Work with engineers and designers through each release. • Talk with users and front-line staff to find the problems worth solving. • Keep leaders informed with honest, concise updates. What we are looking for • Comfort with data and with talking to customers directly. • Three or more years in product management, business analysis or a similar role. • Excellent written communication. Nice to have • Experience with card disputes or a regulated setting. • Familiarity with agile delivery. Working arrangement • Part-time, about 16 hours a week, with flexible days. • On site in Reno. • Applications are reviewed on a rolling basis.