Product Manager - internal tools (remote)

We are growing our team at Harborlight Orchard Care Services and adding a Product Manager whose main responsibility will be internal tools. You would work closely with colleagues in operations, support and management. What you will do • Handle trade-offs around client records and compliance. • Work with engineers and designers through each release. • Talk with users and front-line staff to find the problems worth solving. • Keep leaders informed with honest, concise updates. • Track adoption and outcomes, and stop what is not working. What we are looking for • Three or more years in product management, business analysis or a similar role. • Comfort with data and with talking to customers directly. • Excellent written communication. Nice to have • Experience with client records or a regulated setting. • Familiarity with agile delivery. Working arrangement • Part-time, about 24 hours a week, mornings. • Fully remote, with a monthly team day in Buffalo. • Applications are reviewed on a rolling basis.