Product Manager - internal tools (Memphis, TN)

Amberfield Financial provides savings, lending and payment services from Memphis, and we need a Product Manager to lead our internal tools. Trust is the product, so accuracy and clarity matter. What you will do • Track adoption and outcomes, and stop what is not working. • Turn what you learn into clear priorities and short written requirements. • Talk with users and front-line staff to find the problems worth solving. • Work with engineers and designers through each release. • Handle trade-offs around payment disputes and compliance. What we are looking for • Comfort with data and with talking to customers directly. • Excellent written communication. • Three or more years in product management, business analysis or a similar role. Nice to have • Experience with payment disputes or a regulated setting. • Familiarity with agile delivery. Working arrangement • Full-time, Monday to Friday. • On site in Memphis. • We will tell you what to expect at each step of the hiring process.