Product Manager - internal tools (Louisville, KY)

We are growing our team at Silverline Thistle Financial and adding a Product Manager whose main responsibility will be internal tools. You would work closely with colleagues in operations, support and management. What you will do • Keep leaders informed with honest, concise updates. • Turn what you learn into clear priorities and short written requirements. • Handle trade-offs around payment disputes and compliance. • Talk with users and front-line staff to find the problems worth solving. • Work with engineers and designers through each release. What we are looking for • Comfort with data and with talking to customers directly. • Three or more years in product management, business analysis or a similar role. • Excellent written communication. Nice to have • Experience with payment disputes or a regulated setting. • Familiarity with agile delivery. Working arrangement • Contract for three months, with the possibility of becoming permanent. • On site in Louisville. • We reply to every applicant.