Product Manager - internal tools (Louisville, KY)

We are growing our team at Northwind Oak Banking Services and adding a Product Manager whose main responsibility will be internal tools. You would join a large organisation of more than 1,000 people based in Louisville. What you will do • Talk with users and front-line staff to find the problems worth solving. • Track adoption and outcomes, and stop what is not working. • Keep leaders informed with honest, concise updates. • Turn what you learn into clear priorities and short written requirements. • Work with engineers and designers through each release. What we are looking for • Three or more years in product management, business analysis or a similar role. • Comfort with data and with talking to customers directly. • Excellent written communication. Nice to have • Experience with fraud alerts or a regulated setting. • Familiarity with agile delivery. Working arrangement • Full-time, with a steady weekday schedule. • On site in Louisville, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.