Product Manager - internal tools (Charlotte, NC)

Lumen Glen Facilities Group cleans and maintains buildings for schools, offices and hospitals around Charlotte, and we need a Product Manager to lead our internal tools. You would join a small organisation of about 18 people based in Charlotte. What you will do • Track adoption and outcomes, and stop what is not working. • Talk with users and front-line staff to find the problems worth solving. • Keep leaders informed with honest, concise updates. • Handle trade-offs around cleaning schedules and compliance. • Turn what you learn into clear priorities and short written requirements. What we are looking for • Comfort with data and with talking to customers directly. • Excellent written communication. • Three or more years in product management, business analysis or a similar role. Nice to have • Familiarity with agile delivery. • Experience with cleaning schedules or a regulated setting. Working arrangement • Part-time, about 24 hours a week, mornings. • On site in Charlotte, with some flexibility after the first few months. • We reply to every applicant.