Product Manager - billing and payments (Virginia Beach, VA)

We are growing our team at Lumen Glen Facilities Group and adding a Product Manager whose main responsibility will be billing and payments. You would join a small organisation of about 32 people based in Virginia Beach. What you will do • Talk with users and front-line staff to find the problems worth solving. • Keep leaders informed with honest, concise updates. • Handle trade-offs around customer sites and compliance. • Track adoption and outcomes, and stop what is not working. • Work with engineers and designers through each release. What we are looking for • Comfort with data and with talking to customers directly. • Three or more years in product management, business analysis or a similar role. • Excellent written communication. Nice to have • Familiarity with agile delivery. • Experience with customer sites or a regulated setting. Working arrangement • Full-time, on a regular day shift. • On site in Virginia Beach, with some flexibility after the first few months. • We reply to every applicant.