Product Manager - billing and payments (Oakland, CA)

We are growing our team at Fernwood Juniper Care Services and adding a Product Manager whose main responsibility will be billing and payments. You would work closely with colleagues in operations, support and management. What you will do • Keep leaders informed with honest, concise updates. • Turn what you learn into clear priorities and short written requirements. • Track adoption and outcomes, and stop what is not working. • Talk with users and front-line staff to find the problems worth solving. • Handle trade-offs around client records and compliance. What we are looking for • Excellent written communication. • Comfort with data and with talking to customers directly. • Three or more years in product management, business analysis or a similar role. Nice to have • Familiarity with agile delivery. • Experience with client records or a regulated setting. Working arrangement • Full-time, on a regular day shift. • On site in Oakland. • We will tell you what to expect at each step of the hiring process.